Shipping Policy | TissLora<\/title><\/p>\n<style>\n*{box-sizing:border-box}\n:root{\n --theme-primary:;\n --theme-secondary:;\n --ink:#202327;--body:#3d434a;--muted:#71777e;--line:#e5e7ea;--line-strong:#d9dde1;\n --soft:#f7f8f9;--soft-2:#fbfbfc;--white:#fff;\n}\nhtml{scroll-behavior:smooth}\nbody{margin:0;background:var(--white);color:var(--body);font-family:-apple-system,BlinkMacSystemFont,\"Segoe UI\",Roboto,Arial,sans-serif;font-size:15.5px;line-height:1.72}\nmain{width:min(1060px,calc(100% - 44px));margin:0 auto;padding:34px 12px 54px}\n.meta{margin:0 0 9px;padding:0 0 15px;color:var(--muted);font-size:13.5px;letter-spacing:.01em;border-bottom:1px solid var(--line)}\n.meta strong{color:var(--ink)}\n.rule{display:none}\nsection{position:relative;margin:0;padding:24px 0 26px;border-bottom:1px solid var(--line)}\nsection:last-child{border-bottom:0;padding-bottom:0}\nh3{position:relative;margin:0 0 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div:nth-last-child(-n+2){border-bottom:0}\n\/* FAQ: more editorial list, less card-heavy *\/\n.page-faq .box-grid{grid-template-columns:1fr;gap:0;margin-top:8px;border-top:1px solid var(--line)}\n.page-faq .box{padding:13px 2px;border:0;border-bottom:1px solid var(--line);border-radius:0;background:transparent}\n.page-faq .box:last-child{border-bottom:0}\n\/* Privacy \/ Cookie: compact information tiles *\/\n.page-privacy .box,.page-cookie .box{background:#fff;border-top:1px solid var(--line);border-left:3px solid var(--theme-primary)}\n\/* Returns overview: four slim summary cells on wide screens *\/\n.page-returns section:first-of-type .box-grid{grid-template-columns:repeat(4,minmax(0,1fr));gap:8px}\n.page-returns section:first-of-type .box{background:var(--soft);border-top:1px solid var(--line-strong)}\n\/* Shipping lost-parcel flow stays grouped but flatter *\/\n.page-shipping .box{background:#fff;border-top:1px solid var(--line);border-left:3px solid var(--theme-primary)}\n\/* Terms: dense legal reading with tighter dividers *\/\n.page-terms section{padding:19px 0 21px}\n.page-terms h3{font-size:18.5px;margin-bottom:8px}\n\/* Size tables emphasize measurements, not cards *\/\n.page-size th:first-child,.page-size td:first-child{font-weight:750;color:var(--ink)}\n\/* Payment: screenshot-like two-row \/ three-column desktop grid *\/\n.page-payment .payment-grid{padding:10px;border:1px solid var(--line);border-radius:10px;background:#fff}\n.page-payment .payment-card{background:#fff}\n:focus-visible{outline:3px solid var(--theme-secondary);outline-offset:3px;border-radius:4px}\n@media (max-width:860px){\n main{width:min(100% - 30px,1060px);padding-top:26px}\n .box-grid{grid-template-columns:1fr}\n .page-returns section:first-of-type .box-grid{grid-template-columns:repeat(2,minmax(0,1fr))}\n .timeline{grid-template-columns:repeat(2,minmax(0,1fr))}\n .step:nth-child(2){border-right:0}.step:nth-child(-n+2){border-bottom:1px solid var(--line)}\n .payment-grid{grid-template-columns:repeat(2,minmax(0,1fr))}\n .kv{grid-template-columns:1fr;gap:0}\n}\n@media (max-width:520px){\n body{font-size:15px}\n main{width:min(100% - 20px,1060px);padding:18px 4px 36px}\n .meta{padding-bottom:12px}\n section{padding:21px 0 23px}\n h3{font-size:18.5px;padding-left:13px}\n h3::before{width:3px}\n .page-returns section:first-of-type .box-grid,.timeline,.payment-grid{grid-template-columns:1fr}\n .step{border-right:0;border-bottom:1px solid var(--line)}.step:last-child{border-bottom:0}\n .payment-card{height:96px}.payment-card svg{height:68px}\n th,td{padding:10px 11px}\n}\n@media (prefers-reduced-motion:reduce){html{scroll-behavior:auto}*,*::before,*::after{animation-duration:.01ms!important;animation-iteration-count:1!important;transition-duration:.01ms!important}}<\/p>\n<\/style>\n<p><main class=\"policy-content\"><\/p>\n<p class=\"meta\"><strong>TissLora<\/strong> \u2022 Last updated: 13 November 2026<\/p>\n<div class=\"rule\"><\/div>\n<section>\n<h3>Shipping Destinations<\/h3>\n<p>We currently offer shipping to <strong>EU member states, the United Kingdom, the United States, Canada, Australia and New Zealand<\/strong>. Additional countries or regions may be available where the Checkout page accepts the delivery address and displays a shipping option.<\/p>\n<p>Shipping availability for a particular address is confirmed at checkout. We do not guarantee delivery to every country, territory, remote area or restricted destination.<\/p>\n<\/section>\n<section>\n<h3>Shipping Timeline<\/h3>\n<div class=\"timeline\">\n<div class=\"step\"><b>1. Processing<\/b><span>1\u20133 business days<\/span><small>Order preparation and verification.<\/small><\/div>\n<div class=\"step\"><b>2. Dispatch<\/b><span>Within 3 business days<\/span><small>Order is handed to a carrier.<\/small><\/div>\n<div class=\"step\"><b>3. Transit<\/b><span>7\u201315 business days<\/span><small>Estimated after dispatch.<\/small><\/div>\n<div class=\"step\"><b>4. Delivery<\/b><span>Carrier delivery<\/span><small>Final timing varies by destination and carrier operations.<\/small><\/div>\n<\/div>\n<\/section>\n<section>\n<h3>Shipping Fees<\/h3>\n<p>Standard shipping is <strong>6$<\/strong>. Orders reaching <strong>50<\/strong> qualify for <strong>free standard shipping<\/strong>.<\/p>\n<p>Any applicable delivery charge is shown before the order is completed.<\/p>\n<\/section>\n<section>\n<h3>Carriers<\/h3>\n<p>Orders may be shipped using <strong>DHL, UPS, FedEx, USPS or YunExpress<\/strong>. The carrier used for an individual order may depend on destination, shipping route and operational arrangements; a specific carrier is not guaranteed for every order.<\/p>\n<\/section>\n<section>\n<h3>Tracking<\/h3>\n<p><strong>All orders include shipment tracking.<\/strong> Tracking information is provided after dispatch when tracking data becomes available.<\/p>\n<\/section>\n<section>\n<h3>Address Accuracy and Address Changes<\/h3>\n<p>Please check the delivery address before placing the order. You may request an address change before dispatch by contacting <a href=\"mailto:\">support@tisslora.com<\/a>.<\/p>\n<p>After dispatch, an address change cannot be guaranteed. If the carrier already has the parcel, any change may depend on the carrier’s procedures.<\/p>\n<\/section>\n<section>\n<h3>Delivery Estimates and Delays<\/h3>\n<p>The <strong>7\u201315 business day<\/strong> transit period is an estimate, not a guaranteed arrival time. Delivery may vary because of destination, carrier operations, customs processing, peak periods, weather, public holidays or other circumstances outside reasonable control.<\/p>\n<p>These factors do not remove any mandatory legal responsibility that applies to the merchant.<\/p>\n<\/section>\n<section>\n<h3>Lost Parcels<\/h3>\n<div class=\"box-grid\">\n<div class=\"box\">\n<p><strong>1. Contact us:<\/strong> email support@tisslora.com if a parcel is significantly overdue or appears lost.<\/p>\n<\/div>\n<div class=\"box\">\n<p><strong>2. Tracking review:<\/strong> we review the tracking record and relevant delivery information.<\/p>\n<\/div>\n<div class=\"box\">\n<p><strong>3. Carrier investigation:<\/strong> we contact the relevant carrier and may request reasonable delivery information from you where needed.<\/p>\n<\/div>\n<div class=\"box\">\n<p><strong>4. Confirmed loss:<\/strong> if the parcel is confirmed lost, we offer an appropriate resolution through <strong>reshipment or refund<\/strong>.<\/p>\n<\/div>\n<\/div>\n<\/section>\n<section>\n<h3>Customs and Import Duties<\/h3>\n<p>For international orders, destination-country customs duty, import charges or customs-handling charges are the <strong>customer’s responsibility where applicable<\/strong>. Displayed product prices include applicable tax according to the website pricing configuration, but this does not mean that every possible import charge is included.<\/p>\n<p>If mandatory applicable law requires the merchant to bear a particular charge, that mandatory rule prevails.<\/p>\n<\/section>\n<section>\n<h3>Customer Support<\/h3>\n<p>For shipping, tracking, delivery or lost-parcel help, contact <a href=\"mailto:\">support@tisslora.com<\/a> during Monday-Friday, 09:00-18:00.<\/p>\n<\/section>\n<p><\/main><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Shipping Policy | \u2022 Last updated: Shipping Destinations We currently offer shipping to EU member states, the United Kingdom, the United States, Canada, Australia and New Zealand. Additional countries or regions may be available where the Checkout page accepts the delivery address and displays a shipping option. Shipping availability for a particular address is confirmed […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-23538","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/tisslora.com\/bsite\/wp-json\/wp\/v2\/pages\/23538","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tisslora.com\/bsite\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/tisslora.com\/bsite\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/tisslora.com\/bsite\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/tisslora.com\/bsite\/wp-json\/wp\/v2\/comments?post=23538"}],"version-history":[{"count":1,"href":"https:\/\/tisslora.com\/bsite\/wp-json\/wp\/v2\/pages\/23538\/revisions"}],"predecessor-version":[{"id":24239,"href":"https:\/\/tisslora.com\/bsite\/wp-json\/wp\/v2\/pages\/23538\/revisions\/24239"}],"wp:attachment":[{"href":"https:\/\/tisslora.com\/bsite\/wp-json\/wp\/v2\/media?parent=23538"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}